Assess, Align and Accelerate
Your Enterprise.
At The Gap View, we exist to empower entrepreneurs and business leaders to bridge the gaps between their ambitions and reality—so they, their teams, and their customers can thrive.
A step further, the Gap View Business Accelerator Program our goal is to double the value of an enterprise over a 24-month period while, at the same time, making significant gains in customer experience, employee satisfaction and productivity.
Assess
“If I can be really smart about what problems I focus on, that can make a big difference.”
- Marc Randolph, Co-Founder, Netflix
The Gap Assessment tools we’ve created are designed to act as a scheduled maintenance checkup for your enterprise – just like an annual physical you might take for your personal health. They can act as an early detection system to identify areas of the business that may not be performing at their best. Such early detection allows you to take corrective action BEFORE a problem starts to show up on your dashboard.
To take the Gap View General Enterprise Health Checkup, click HERE. There is no cost and you might find the results enlightening.
To learn more about the various Gap Assessment tools we have available and how they can be applied across your entire organization, click HERE.
At Gap View We Believe
Thriving enterprises are the life blood of thriving communities.
Our methodology to growth acceleration.
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Understand where your business is NOW through Gap View unique assessment tools.
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Develop a clear vision of where the business should be in 24 months.
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Define a clear and inspiring Brand Promise to differentiate from competitors.
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Align Strategy, People, Processes and Technology behind the Brand Promise to deliver industry-leading customer experience and value.
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Develop a strong leadership team that can keep the enterprise on track into the future.
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Implement appropriate measurement to use as an effective guidance system.
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Successfully implementing these changes will ensure you have a smooth-running enterprise that achieves the growth and financial objectives that were defined in your vision.
Powerful Assessments to
Align & Accelerate
Vision and Mission
Very few of us start out on a journey without a destination in mind. We also normally have a goal and a purpose for why we’re going there. Even if the goal is to simply have a great experience or get away for a while, we have a general idea of where we’re going and why.
Businesses are no different. Having clarity around your vision and purpose makes it easier for your team to make decisions that keep the organization moving in the right direction. It helps customers, suppliers and investors understand why your company exists and what value you bring to your customers and the world.
Brand Promise
Why do your customers choose to do business with you over other options they may have available to them? Because you’re less expensive? Because you provide better service? Because the solution you offer does a better job of solving their problem?
A Brand Promise describes the value a business delivers to its customers and sets expectations about the quality of products and services they can expect from the business. It often forms the basis for how a company differentiates itself from its competitors.
Do you have clarity around your Brand Promise? Complete the Brand Promise Gap Assessment to do a quick check-up.
Strategy
Having a great Brand Promise is the start of having a great Strategy – but it is not enough. Who are your target customers? What types of customers are likely to find your Brand Promise and value proposition most compelling? How do you structure offers for your products and services that will motivate those customers to do business with you? How do you find those customers and get them engaged in discussions and interaction with your team? What is the competitive environment and how are you differentiating your offers from those competitors?
At Gap View, we use SmartRev concepts and methodologies to help you answer these questions and fill up your sales funnel with prospects who love your Brand Promise. Find out if you have gaps in your STRATEGY.
Process
So now you’ve created great clarity around your Vision, Mission and your Brand Promise. Your Revenue Strategy is filling up your funnel with prospects who really want the solution you’re offering. How do you make sure those deals all get closed? How do you on-board those clients quickly and effectively? How do you ensure that the products and services you deliver live up to your Brand Promise and that you’re delivering exceptional value to your customers every day in every way? How do you make sure that those customers keep coming back for more and that they become advocates for you and your team?
If you don’t build and maintain systems and processes that bring your Brand Promise to life for your customers . . . your enterprise will fail. Mapping your processes, identifying pain-points and bottlenecks, remedying those constraints to optimize both workflow and information-flow through your business is a critical component to your success and sustainability.
How well are your systems and processes performing? Complete a quick Process Gap Assessment to see.
People
People are the heart and soul of an organization. If you invest in them, empower them, and recognize their achievements, you will reap the benefits of higher performance, productivity, and profitability.
Do your employees love showing up to work every day? Do they understand the mission, vision, and brand promise? Do they know how they contribute to delivering on those commitments? Do they have access to the information, resources, and technology they need to carry out their responsibilities in an effective and timely manner? Have they received the training they need to be successful?
Complete a People Systems Health Check for your organization.
Leadership
Leadership is also a critical part of the guidance system. Leadership brings all the components together and keeps them functioning as a cohesive system. It makes the hard decisions when you hit turbulence. Leadership can also be like fuel to the boosters . . . not enough and there’s no gas, too much and everything explodes.
Where is leadership leading you?
Technology
Your technology stack is the collection of software tools, technologies, and applications that are used to facilitate effective communication, and smooth-running operations. A great technology stack should ensure that your employees have the information they need, when they need it to complete their jobs in a timely manner. It should facilitate the smooth flow of information and work throughout the organization. It should facilitate smooth and effective communication between your team and your customers.
Does your technology stack facilitate the smooth flow of work through your organization? Do your employees have the information they need when they need it? Are you identifying opportunities to use automation to improve your customers’ experience and make it easier for your employees to deliver great results?
Measurement
How do you know if your rocket ship is staying on track? Measurement is the control system and feedback loop that provides the information to you and your team to make the necessary adjustments along your journey to stay on track. Selecting the Most Important Numbers that provide the best information about what is happening is a critical decision.
How is your guidance system working?
Now What
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Now What ?
At any point feel free to book a free appointment with a member of our team to answer any questions you may have. We have a variety of options available for moving forward that will be matched to your specific needs and your unique vision.